We do not collect or process personally-identifiable data directly on this website. However, when you contact us via telephone, email, or in person to enquire or buy goods or services from us, we may maintain data such as your name, contact details, address, purchase history and related financial transactions. The legal grounds for processing this information are fulfilment of contract and our legitimate interest in providing an effective service to you.
We may use your email address or physical address to send you invoices, and we may use your phone or email details whenever we have a legitimate business need to contact you.
If you give us explicit consent, we may email you occasionally with suggested products or services from Lightloads.je or Pashley Products. You may withdraw such consent at any time. We will not share your details with any other business for marketing purposes.
We do not collect or process “sensitive personal data” (as defined in GDPR regulations) or data relating to children.
Any information posted on social media sites may be retained for longer than your relationship with us.
We maintain an online presence on social media sites (including Facebook). If you engage with us via social media, you accept that the content posted on such sites is available to the general public and is therefore not private. Please take care when posting anything that you consider to be private.
We may disclose personal data about you to others: (a) if we have your valid consent to do so; (b) to comply with legal obligations; (c) to enforce our terms and conditions or policies; (d) as necessary to pursue available legal remedies or defend legal claims; or (e) to defend our reputation against claims made by you or your representative.
At all times, we retain your personal data in an identifiable format for the least amount of time necessary to fulfil our legal or regulatory obligations and for our legitimate business purposes. Any data relating to purchases of goods or services may be be retained for up to 7 years to fulfil our legal and tax reporting obligations.
Cookies are small text files which may be placed on your computer by websites you visit. Your web browser may allow you to erase, block or receive warnings before a cookie is stored. However, in some instances, unless cookies are accepted, parts of our website may not function fully or at all.
Our cookies have defined expiry times. Unless you re-visit our site within that time, the cookies are automatically disabled and retained data is deleted.
Like most other businesses, we use Google Analytics to track site statistics and user demographics, interests and behaviour on our website. This involves collecting IP addresses, geographic locations, browser types & languages, dates and times of visit(s), page views and page elements clicked. This helps us understand how users find and use our website and how we can improve our search engine performance. We do not associate IP addresses obtained for analytics purposes with any other personal information held by us.
Your personal data collected by Lightloads.Je and/or Pashley Products is controlled by G Pashley, located in Jersey Channel Islands. Our registration with Jersey’s Office of the Information Commissioner is pending (reg number 63412).
If you live in the European Union, you have rights in certain circumstances under the General Data Protection Regulation. These may give you the right to data access, rectification, erasure, portability, restriction of processing, and the right to lodge a complaint with a supervisory authority. If you reside outside of the European Union, you may have similar rights under your local laws.
As outlined above, there may be legitimate reasons for us to retain some of your personal data after you have asked for it to be deleted.
You can exercise your rights by contacting us by email. You must provide evidence of your identity before we can process your request(s).
If you are ultimately unhappy with the way we manage your data, you may refer us to Jersey’s Office of the Information Commissioner.